Customer Service

At CodeMart Store, we’re committed to providing fast, friendly, and reliable support to help you get the most out of your purchase.

Whether you have a pre-sale question, need help with installation, or encounter an issue with your script or software — we're here to help.

 How to Contact Us

For any inquiries, please reach out via:

Phone (WhatsApp): +92 301 4078789
Email: admin@codemart.store
Contact Form: https://codemart.store/contact
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pakistan Standard Time)
Knowledge Base: Visit our Blog for guides, FAQs, and tutorials

We aim to respond to all requests within 24 business hours.

Tip: You can also message us on WhatsApp for faster support. Just send your order number and a brief description of your issue.

 What We Can Help With

Our customer service team supports you on:

✅ Pre-Sale Questions

• Product features and demos
• License types (Regular vs Extended)
• Server requirements (PHP, MySQL, OS compatibility)
• Feature requests or customization quotes

✅ Post-Purchase Support

• Download issues or broken links
• License key not received
• Installation assistance
• Bug reporting and fixes
• Update notifications

❌ What We Don’t Cover

• Custom feature development (available as paid service)
• Server configuration (e.g., cPanel, Apache, firewall setup)
• Third-party plugin or API integrations
• Code modifications beyond basic setup

 Tip: Always check your spam/junk folder for download emails.

 Self-Service Support

We offer several resources to help you get started instantly:

•  Our Blog – Tutorials, tips, and updates
•  Subscriber Downloads – Re-download your purchases anytime
•  Free Items – Test before you buy
•  New Releases – Stay up to date

 Our Commitment to You

• Fast response times
• Clear, jargon-free communication
• Secure and private handling of your data
• Free lifetime updates on all products

We're proud to support developers, entrepreneurs, and agencies worldwide in building successful online marketplaces.

 Need Help?
Don’t hesitate to Contact Us — we’re always happy to help!