Refund Policy

✅ Refund Policy

 

Due to the digital nature of our products, our refund policy is strict but fair. Please read this policy before making a purchase.

 

1. General Refund Rule

All sales are final. Because our products are downloadable digital goods, we do not offer refunds or exchanges after the download has occurred.

 

2. Exceptions (Refund Eligibility)

We may issue a refund only in the following cases:

 

Product doesn’t work as described and cannot be fixed after reasonable support attempts

Duplicate purchase made by accident (must be reported within 24 hours)

Download failed and the product cannot be delivered

Refund requests must be submitted within 7 days of purchase.

 

3. Non-Refundable Situations

We cannot issue refunds for:

 

Change of mind or project cancellation

Failure to read product requirements (e.g., server compatibility)

Inability to install or customize the script

Purchasing the wrong license type (e.g., Regular instead of Extended)

Always review product descriptions, demos, and system requirements before buying.

 

4. How to Request a Refund

To request a refund, contact us at:

? Email: support@codemart.store

? Include: Order number, product name, and reason for request.

 

We will review your case within 3–5 business days and respond with a decision.

 

5. Approved Refunds

If approved:

 

Refunds will be issued to the original payment method

Processing may take 5–10 business days depending on your bank or payment provider

License access will be revoked immediately

6. Fraudulent Refund Claims

Abusing the refund system (e.g., requesting refunds after using the product commercially) may result in:

 

Permanent account ban

Blacklisting of IP/email

Legal action for damages

? Tips for Customers: 

 

Test scripts in a local/staging environment first

Contact support before purchase if you have compatibility questions

Keep backups of your license keys and downloads

Contact Us

If you have any questions about these policies, please reach out:

https://codemart.store/contact

admin@codemart.store

Top